Family Owned Since 1911
In 1911 Abraham Simon opened his first showroom in downtown Franklin selling furniture to the surrounding communities. Through the 1920s the store continued to grow and a new store was built in 1927 selling furniture, mattresses and appliances. Since then, the store has been owned and operated by 5 generations of the Simon family.
In the 1950's George Simon, Abraham's grandson, began operating the store and continued to grow. In the 1980s George's son Kirk Simon joined the company and in 1993 the store added 10,000 square feet of showroom space and moved the entrance to Summer Street in Franklin. In 2004 Simon's completed its new state of the art warehouse located on Earl's Way in Franklin and added another 10,000 square feet of display space.
In 2015 Kirk's son Jared joined the business, representing the 5th generation in the business, after attending High Point University in North Carolina. Simon's is now in its 106th year of operation and continues to serve the Franklin area by providing the largest display of furniture, mattresses and appliances with a focus on putting the customer first.
Simon's is a family company that customers visit for quality furniture, mattresses, appliances and our exceptional customer service. Customer service is our top priority and as the owners of the business, one of us in store everyday.
Visit us today and shop our large, modern showroom in Franklin that spans over 40,000 square feet and see why customers have been coming back to us for over 106 years
Kirk and Jared Simon 4th Generation and 5th Generation Owners
The Most In-Stock Appliances
In the 1960's George Simon worked to create a partnership with other independent appliance dealers to warehouse and buy appliances together. Today we warehouse over $40 million worth of appliances in Franklin, MA available for immediate delivery. We have the most in-stock appliances and we mean it!
The Lowest Appliance Prices
Our website tracks the prices of our big box competitors, whom we cannot mention, and the website automatically adjusts our prices to the lowest in the market. Now you don't have to worry about the price because Simon's always the lowest!
Jim S. - Franklin, MA - 6/29/17
My wife and I have been buying from Simon's since 1998 and now pretty much just take the best price we can find and give it to Jared or his dad. The whole family are great members of the Franklin community and we are lucky to have this great small business. Most recently we purchased a new range. Jared helped us with everything through the Facebook app. We just went into the store to pay and chat with his father.
The guys on the delivery truck were awesome. When they unpacked the range they discovered a dent and were very upfront about it and took it back and grabbed another range and brought it back on a late Friday afternoon.
This kind of service is unbeatable in my experience. I don't understand how the less than 5 star reviews could be on here. Not after the many satisfied purchases we have made over nearly 20 years.
Alan G. - Norfolk, MA 5/5/17
Sales help was excellent and delivery was on time, and done in a professional, punctual and VERY friendly way!
Frank N. - Walpole, MA - 12/28/16
I had a previous bad experience here and based on the response from the owner I thought about a second chance. I am glad I did. I bought a dishwasher without going to the store and the entire event was seamless! The sales person took my information between a phone call and email and my dishwasher was installed two days later. It works great and the price was very great. Will come back.
Vannessa H. - Franklin, MA - 7/29/16
I have yet to meet or talk to a single person from this store that hasn't been extremely kind and friendly, as well as completely accommodating. They really do go above and beyond.
Lisa O. - Franklin, MA 6/26/16
My husband and I purchased a new living room set from Simon's. It was custom made for us, and we are very satisfied. The salesperson was knowledgeable and professional, and the furniture was in within the timeline that she quoted. Delivery was prompt and the two young men were great, and the quality of the furniture is exceptional. In addition, their prices were competitive with most of the "chains". I will go back, and will recommend them to others. Shop locally!
Wendy M. - Medway, MA - 6/26/16
I love this store!!!! Purchased a table and chair there 3 years ago and have had no issues. Delivery was seamless, purchase was great, price was perfect! I'll be looking for a new couch soon and I know exactly where I will be purchasing. Thanks for being great to the franklin community as well!!
Michelle H. - Franklin, MA - 6/26/16
I have purchased 2 appliances from Simon's and had good experiences both times. When I bought my dishwasher, the salesman was knowledgeable and helpful. I knew what I wanted when I went in. He didn't try to convince me to buy something else, which was appreciated. Delivery was quick and the deliverymen were courteous and careful.
I also purchased an air conditioner, in the middle of a heat wave. It was difficult to convey to the saleswoman what we wanted, due to having an unusual window. Again, we knew what we wanted, it just took a few minutes to explain that we really did need that specific type of air conditioner. The AC was not in stock, but they managed to get it to their warehouse by that afternoon, thank goodness.
Their prices are competitive and comparable to the big box stores. I will definitely shop here again.
Nicole W. - Franklin, MA 6/19/16
Simon's has been a staple of Franklin for years and is our go to for decorating the house. The staff is incredibly helpful and knowledgable. This family company also gives back to the community and supports our school's fundraisers each year.
Maryann K. - Franklin, MA 4/16/16
I have done business with Simon's for over 30 years. I have purchased bedroom, living room, and dining room furniture, odd pieces, and all my appliances. My experience has always been positive. You pay a little more but it is high quality. Some salesmen are a little more high pressure than others, but all are very helpful and patient. A woman came to our house when we wanted to do our living room over. Her ideas were excellent and we are still thrilled with the look and that was a few years back now.
Christina G. - Franklin, MA 3/21/16
We just ordered kitchen appliances for our home from Simons. We were very happy with our experience from start to finish!
Thomas G. - Hopkinton, MA - 2/25/16
With the kids grown up and the family furniture more than a bit tattered, we decided to replace our sofa and all the mattresses and box springs. Some years ago, we had purchased furniture at Simon's. So, after checking out the chain stores and online megastore, we went to nearby Franklin. We are glad we did. Everything arrived this week as promised and the delivery men could not have been more helpful and considerate. The professionalism of our salesman showed when he followed up with a personal call within a couple of days. This latest pleasant experience is consonant with what we recalled from several years back, a consistency that is rarely found nowadays. No wonder Simon's has thrived for so long. They know what they are doing.
Carol Ann M. - Walpole, MA - 7/8/15
I love all the new furniture we bought from Simone Furniture. We did have an issue with our swivel rocker, but the repair man from Simone's came out and fixed it quickly. He is very knowledgable and super courteous! Their service department is wonderful! So if you shop for furniture at Simone's keep in mind, if you have a problem they are quick to fix it. A company that backs up it's merchandise is hard to find these days.
Susan C. - Millis, MA - 6/23/15
The sales people are always pleasant and helpful at Simon's, the furniture is top notch and the prices are very reasonable. We had our couch delivered today and here's where the real professionalism and expertise came in. Michael and Cody arrived right on time, knew exactly how to get it in my tiny door, set it up and explain how to use it. I have never had such a nice experience with people who deliver my purchases.Keep it up,guys!
John N. - Norfolk, MA 9/13/15
We recently purchased a washer and dryer from Simon's. They match the big-box stores price, so we thought "why not support a local business?" We have been very glad we did. The salesperson was helpful, knowledgeable and patient. I'm a detail-oriented engineer who tends to ask lots of questions. In this case, I wanted to be sure that we replaced our trusty 40 year old Maytag washer with a reliable machine. We visited Simon's three times before the purchase to consider various options and ask more questions. Each time, we received a cheerful welcome and got all the answers we were seeking.
The delivery / installation team are actually Simon's employees, not a third party. Simon's takes ownership of the whole process which is a real advantage vs some other stores. The delivery / installation team arrived right on time as promised. The appliances arrived in perfect condition and the installation was done very carefully. I requested the installers use a special sheet metal "periscope" vent for the dryer instead of the usual corrugated vent pipe, because the location is very tight for depth. Even though this is unusual, they installed it per the instructions without complaint. In the end, everything works as it should, absolutely no problems,
Overall an excellent experience with a major purchase. We're in the market for some new bedding and furniture and will make Simon's our first stop.
Barbara R. - Sudbury, MA - 10/5/14
We had a great experience with Simon's furniture. I had been looking forever for a leather sofa to replace an extremely heavy (beautiful in it's day but worn out) Thomasville sleeper sofa we had had for many years. I finally decided upon a certain style BY leather sofa and called everywhere in New England trying to find it on someone's floor. No one had it. I cannot remember the kind and helpful saleswoman's name who helped us but she told me on the phone that she thought they had it but it had been taken to the warehouse for a sale. She said she would check and call me back, which she did right away and yes, they had it. The ONLY place within 200 miles to do so. We drove down the following day and she took us to the warehouse to show us the sofa. She was patient and answered every question- and if she didn't know the answer, she looked it up. She was very patient and exerted no pressure whatsoever. We did purchase the sofa and Simon's delivered it within 2 days- taking our old sofa (as I said, extremely heavy!) with no problems. We are planning now to purchase 3 living room chairs and will definitely start with going to Simon's and finding the saleswoman who was so kind and helpful.
Dina A. - Hanson, MA - 8/14/14
First time Simon's buyer will be buying all furniture there going forward! Just purchased a power recliner and had a problem. I can't tell you how helpful and supportive all of the staff have been in getting the replacement part to fix the problem. Thank you to all of the Simon's family Donna and Barbie I thank you for all of your help and thoughtfulness! You have made us life long customers! Thank you again! I will be telling everyone I know to purchase at Simon's! Outstanding customer support! Thank you!
Beth K. - Plymouth, MA - 4/1/14
Thanks for the special attention! My new dryer is more sturdy and better then any we saw on-line and from those department stores!
Martha W. - Norfolk, MA - 2/20/14
We have been doing business with Simons for over 20 years and have never had a bad experience. If any problems have arisen they were taken care of promptly and respectfully. If under warrenty Simon's made sure the manufacture took care of problem immediately and with no expense at all to us. If out of warrenty they got the information needed to take care of the problem promptly and for a very reasonable. cost. We have had appliances and furnitures crises, with appliances available immediately or within a few days (air conditioners immediately). At one time my husband was having health issues and needed a rolling desk chair for comfort and ease and I was able to have the floor model right then and there, even though that would leave them without a floor model (they were out of stock). I was home in less than a half hour to continue caring for my husband. I know no matter was is happening in my life if I need something from them I can count on it being taken care of with no further stress in my life. I have appreciated this very much.
Their delivery service is very good also. I have had furniture delivered to my elderly (80's) mother-in-law and before and after delivery care was taken to make sure nothing was needed for her to do. This also was very much appreciated by us and her. There quality and care, as far as we are concerned a grade AAA! We recommend Simon's highly. Our immediate and extended family are happy, happy customers.
Barbara T. - Franklin, MA - 1/26/14
I love Simon's Furniture. I've bought many pieces of furniture from this store along with many appliances. Every purchase has been great with no problems. I'm a real estate broker with RE/MAX in Franklin and my subdivisions have Simon Furniture on their list of suppliers for appliances. I've been shopping at Simon's for decades and will continue to promote them.
Jen O. - Foxboro, MA - 8/4/13
My husband and I went to Simon's Furniture for the first time today and Loved it! They had a great selection of furniture and the staff was friendly and not overbearing. Jared and Julie were very helpful in helping us find sturdy, stylish, kid-friendly pieces for our living room. The furniture was high end, with prices to fit everyone's budget. We would definitely recommend this store to family and friends!
Al M. - Seekonk, MA - 5/21/13
My wife and I stopped by on Saturday after speaking to Jack in Sales about a Lane recliner on the phone. We walk in and are surprised that we can just walk in and move around without getting attacked by a sales rep. We run into someone, ask for Jack, they page him. We meet him and tell him that we would like to browse around. Jack says no problem. We loved the store, the layout, the prices and most importantly the furniture. Unlike other stores we have visited, we were not pressured, followed and were left to just walk around at our leisure. When we were ready, we found Jack and besides the recliner, we ended up buying a cocktail table, end table, media stand and a bookcase. Excellent experience.
Sue B. - Providence, RI - 1/3/13
I was looking for new living room, dining room and family room furniture. After searching a few places without luck I came across Simon's. If you are looking for quality furniture, made in USA , professional, patient sales people, honest atmosphere, polite customer service and competitive pricing then you should visit. I spent hours picking out fabrics (without ever feeling rushed). All my furniture was delivered on time by their own employees and I couldn't be more pleased. Special thanks to my salesperson- Mel. There is a lot to be said for the service from a family owned business.