Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website.
We accept cash, check, credit cards (MasterCard, Visa, Discover, American Express) and no interest financing (BrandSource).
Special orders require at 50% deposit at time of sale, 25% deposit if financing the balance of the purchase. All other orders must be paid in full at the time of sale.
Stocked furniture, appliances and mattresses may be financed in full for up to 12 months.
Merchandise must be paid in full or financed when scheduling delivery.
Returned checks carry a $50 fee for insufficient funds and will not be re-deposited.
Stocked items can be canceled free of charge up to 48 hours before delivery. Refunds will be issued to the original form of payment.
Changes to special orders or cancelations of orders after 3 days will result in a 20% restocking fee.
Clearance and floor sample items are as-is, do not carry manufacturer warranties and are considered final. Appliance and mattress floor samples have full manufacturer warranties.
Stocked items may be returned within 7 days of receiving the merchandise for a store credit less applicable delivery and pick-up charges. All items must be in original condition and must be picked up by Simon’s.
Special order items may be returned with in 7 days of receiving the merchandise for a store credit less 20% re-stocking fee and applicable delivery and pick-up charges. All items must be in original condition and picked up by Simon’s.
Individual components of furniture sets (bed rails, footboards, sectional components, etc.) cannot be returned individually, only complete items may returned.
Sales of mattresses, boxsprings adjustable bases, mattress protectors and pillows are considered final. Mattresses may be exchanged under our comfort guarantee.
Appliances may be returned within 7 days of receiving the merchandise for a store credit less 20% of the net sale and applicable delivery and pick-up charges. Appliances may not be returned once they are installed.